Recent Posts

Storm Shout Out!

8/8/2017 (Permalink)

SERVPRO of Mesquite and SERVPRO of Kaufman County/Cedar Creek had the honor to go to Chicago, IL during the flood that took place at the beginning of July, 2017 to help other SERVPRO franchises assist customers that had experienced flood damage in their home. When someone experiences a tragedy like a flood taking place in there home, it is our job as SERVPRO employees to take the stress off the customer and assure them that they are taken care of and are in good hands. Below is a letter we received from one of our customers in Chicago that states what an awesome job our SERVPRO team did.

"Dear SERVPRO,

I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened" holds true for my experience.

In addition, I can honestly say that I have never met I nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them ti abyone looking for reliable and hard-working men. ALso, Avery was Very professional in his interactions with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier witht he work that they have done.

And finally, I want to thank Jennifer personally for dispatching your team to my home in such a expedited fashion so as to preclude growth of mildew and mold. You had your eam at my house within tweo days of my su,p backup event. You are to be commended for your customer first attitude. 

Thank you."

SERVPRO Heads to Chicago, IL During Storm

7/25/2017 (Permalink)

Our qualified SERVPRO professionals were called out by the SERVPRO storm teams to go to Chicago, IL to help with the flooding that happened recently this month.  SERVPRO of Mesquite and SERVPRO of Kaufman County/Cedar Creek sent 6 of our qualified technicians to Chicago, IL to assist anyone who had been affected by the storms. We took on a total of 8 jobs all in which the customers experienced major flooding in there homes. We were able to dry all 8 of the homes and restore them back to pre-condition. We are proud to be apart of a team that helps those who need it most during a devastating time. If your home or business suffers from storm or water damage, call SERVPRO, we are always here to help.

Celebrate The Summer Months Safely!

6/8/2017 (Permalink)

As the summer heats up and Independence Day comes and goes, fireworks- both legal and illegal- will be sold by the millions of pounds throughout the United States. in fact, in 2015 the U.S purchased more than 278 million pounds of fireworks, spending nearly $900 million on the explosives along the way.

Despite firework's bad reputation in terms of safety, statistics show legal consumers fireworks are being used more responsibly than ever. According to the American Pyrotechnics Association (APA), fire-work related injuries reported per 100,000 pounds of fireworks purchased.

According to the APA, the increased safety is due to the decrease in illegal fireworks and the increase in safety awareness. The National council on Fireworks Safety has the following tips for a fun, safe fireworks display:

  • Only use fireworks outdoors 
  • Be aware of and obey all local laws regarding use of fireworks
  • Children under 16 should only use fireworks under adult supervision
  • Always have a bucket of water or a hoes nearby. If conditions are excessive dry, do not use fireworks
  • Alcohol and fireworks DO NOT mix
  • Parents should pay special attention to children using sparklers. Sparklers can reach temperature up 10 1,800 degrees Fahrenheit. Children should not throw or play games with sparklers.

SERVPRO of Mesquite is now accepting donations for Canton, Esutace, Emory, Caney City and surrounding areas

5/1/2017 (Permalink)

Commercial SERVPRO of Mesquite is now accepting donations for Canton, Esutace, Emory, Caney City and surrounding areas SERVPRO of Mesquite will be donating items to those affected during the tornadoes on 4/29/17

SERVPRO of Mesquite and SERVPRO of Kaufman County/Cedar Creek will be donating items throughout the next two weeks to those affected in the storms on 4/29/17. The major cities that were hit include Canton, Eustace, Fruitvale, Emory, Caney City and other surrounding areas. If you or anyone you know would like to donate please reach out to us at (972)-329-4747 or visit our office at 11830 FM 2932 Forney, TX 75126. Our thoughts and prayers go out to everyone involved and a special thank you to all of our awesome first responders. 


SERVPRO specializes in storm damage cleanup and remediation and has the knowledge and equipment to restore your home or business to preconditions. If your home or business was affected in the recent tornadoes, call SERVPRO of mesquite to help make it "Like it never even happened." 

It's Never To Late For Spring Cleaning

3/2/2017 (Permalink)

Commercial It's Never To Late For Spring Cleaning Call SERVPRO Of Mesquite if your home or business needs a good deep cleaning this spring. (972)-329-4747

It's that time of year again. Mother Nature has sprung back to life, along with all the blessings and curses that come with the season.


The pollen count has spiked and allergies are in full swing. Sometimes your only escape from the runny nose and congested head is to head for the great indoors.


Of course, in many homes across the country, the air-conditioned refuge just doesn't provide the refuge you seek from the sniffles. What in the world id going on? It could be your home is in need of a thorough spring cleaning. Modern homes are often sow ell built that they are nearly air-tight. This helps keep warmth and air conditioning inside during the proper seasons, but it can also allow contaminants- such as dust and old mold particles- to build up to potentially irritating, or even unhealthy, levels.


Check out the following tips on spring cleaning, and consider giving your home a good scrub-down in the coming weeks.


Spring Cleaning Tips



  • Always start from the top.- AS you clean higher-up items, like ceiling fan blades and top shelves on bookcases, you'll knock dust down to a lower level. You don't want to resoil an area you already cleaned.

  • Stay focused on task at hand.- When cleaning out a closet or drawer, it's easy to get drawn in by old photo albums and keepsakes. Set aside time for the fond memories later- You're on a mission!

  • Don't be a pack rat.- You don't want to throw away precious keepsakes, but try to limit the junk laying around the house. If you haven't used it in a year or two, throw it out- or better yet- sell it in a garage sale!


Of course, if spring cleaning isn't your cup of tea, just give SERVPRO Of Mesquite a call. With professional told and a knack for nooks and crannies, we'll have your home sparkling in no time! 

March is RED CROSS Month

2/28/2017 (Permalink)

Founded in 1881, the American Red Cross is charitable organization the relies on donations and volunteers to carry out their mission. Wether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world's largest volunteer network found in 187 countries, according to redcross.org.

Every year, March is declared Red Cross Month by the President of the United States. The American Res Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood, taking a class or volunteering.

SERVPRO began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens tot hem. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign. To learn more about the American Red Cross, or about how you can get involved, visit redcross.org.

 

By The Numbers

around 3.1 million people donate blood through the American Red Cross. The American Red Cross collects and processes about 40% of the nations blood supply to approximately 2,600 hospitals and transfusion centers nationwide. Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.

When Wildfires Threaten

2/24/2017 (Permalink)

A Little Preparation May Go a Long Way to Protect Your Home.

Whether started by lightning strikes or by human negligence, wildfire can be one of the most powerful and destructive forces in nature.

The threat of wildfires, though generally thought to be a problem for rural areas in the western United States, can even spread to suburbs and often affect the central and eastern U.S., as well. The 2007 California wildfires destroyed at least 1,500 homes according to an Associated Press report.

Though we may never be ale to eliminate wildfires, we can take a few of the following steps to help lessen the danger and damage to our homes. As a National Preparedness Coalition member, SERVPRO of Mesquite encourages you to follow these safety tips, courtesy of FEMA. More information can be found online at www.fema.gov.

  • If you're in a high risk area, consider clearing out a 30 foot safety barrier around your home. Keep the vegetation in ths area to a minimum.
  • Clear vines from the walls on your home.
  • Prune branches and tree limbs within 15 feet of the ground and your home.
  • Clear all combustibles within 30 feet of your home.
  • Use fire-resistant siding.
  • Install spark arrestors in chimneys and stovepipes.
  • Choose safety glass for windows and sliding glass doors.

If you have any more concerns, worries, or need restoration due to wildfires, please give SERVPRO of Mesquite a call at (972) 329-4747

The Science Of Drying

2/24/2017 (Permalink)

The knowledge of psychometrics is essential to restoring a structure to its pre loss condition. Where the average Do-It-Yourself homeowner or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, the SERVPRO of Mesquite professionals follow strict industry-approved standards to help lower the chances of any secondary damages.


Just for starters, a trained restorer will:



  • Inspect the building to detect ever component that is wet, preventing damage from happening because wet components were overlooked.

  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

  • Speed up Mother Nature by using professional drying equipment.


What exactly does "speed up Mother Nature" mean?


A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. The only problem is nature takes too long, and secondary damages occur while the building is drying out.


For this reason, SERVPRO of Mesquite professionals have been trained to use top-of-the-line equipment to help "Mother Nature" along, including equipment to help dry hardwood floors, tough to reach spaces inside walls and much much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed up the drying process of your home or business,


The bottom line? SERVPRO of Mesquite professionals have the training and equipment to help make any disaster "Like it never even happened."

7 Reasons To Choose SERVPRO Of Mesquite

2/24/2017 (Permalink)

7 Reasons to choose SERVPRO of Mesquite for your Home or Commercial Clean up / Restoration

1. 24-Hour Emergency Response

Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of your SERVPRO of Mesquite team will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.

2. Communication

You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of Mesquite professionals are dedicated to effectively communication with property owners and managers. You will be aware of job status and the progress towards project completion.

Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular proves reports. SERVPRO of Mesquite professionals, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via secure email link 24-hours. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

3. Reduce Recovery Time

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants, and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption.

Your SERVPRO of Mesquite professionals understand the urgency in responding to your facility following a disaster. By arriving quickly mitigation damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of Mesquite will help you reopen the doors as soon as possible.

4. Lower Recovery Cost

 Emergency Mitigation Services Help Minimize Secondary Damages.

SERVPRO’s 1-4-8 Service Response Guidelines help to ensure timely communication and response. Quick and accurate response can minimize loss expense from secondary damages.

Proper Restoration Versus Replacement of Contents is Less Expensive.

SERVPRO of Mesquite professionals strive to restore items to preloss condition. This helps lower mitigation ad restoration cost while allowing treasure belongings to be salvaged when possible.

Faster Recovery Lessens Loss.

SERVPRO of Mesquite professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

Pre-Approved Pricing and Procedures

SERVPRO of Mesquite professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art restoration techniques to help ensure the property is taken care of right the fir time.

5. Emergency Response Profile

Like most commercial properties, your facility probably has an emergency exit plan in place, with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough Contingency Plan? Is emphasis on the first 24-48 hours, to help you get back in your building as possible?

Your SERVPRO of Mesquite professionals can provide you assistance in developing an Emergency Response Profile. As part of a well-thought-out Contingency Plan, Your Emergency Response Profile will contain information you will need in the event an emergency situation occurs.

An added advantage to utilizing your SERVPRO of Mesquite professionals in the development of your Emergency Response Profile is the opportunity to coordinate a preferred provider relationship including pre-arranged pricing and procedures for handling emergency response for your facility before damages occurs.

6. Full line of Services

Utilizing the right equipment and supplies, a SERVPRO of Mesquite professional can handle all of your cleanup needs, such as fire, water and mold restoration services; SERVPRO of Mesquite provides cleanup services for those special needs that surpass the capabilities of your regular maintenance staff.

7. A National Leader in Storm Response… Help When You Need It Most!

In the event of a major catastrophe, the SERVPRO system has a nationwide Large Loss Response Team comprised of trained and equipped professionals capable of responding to your facility. While most systems have a waiting list, you get priority service with SERVPRO of Mesquite. Call today to find out how.

Each of SERVPRO’s over 1,500 nationwide franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is that should fire, water or mold damage occur in local facilities or a facility across the country, a SERVPRO professional will provide quality professional services 24 hours a day, 365 days a year.

Are Your Ducts in Order?

2/24/2017 (Permalink)

Are Your Ducts in Order?

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Mesquite’s Professional services is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Mesquite professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Mesquite professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Mesquite professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Mesquite professionals today!

SERVPRO of Mesquite – (972) 329-4747