Recent Posts

Preventing Commercial Water Loss

1/22/2021 (Permalink)

SERVPRO equipment lined up on a vinyl faux wood floor. Our specialized equipment can get the job done, and get your home back to, "Like it never even happened."

Water damage is always stressful to deal with, and even more so when it's your business that's affected. Damage to your business spells a direct impact on profits, and whatever service or products you provide, all business owners want to avoid this. 

Damaging equipment and documents, property, and keeping you closed down, are all ways water damage hinders your operation. 

At SERVPRO Mesquite, we understand that time is of the essence, and that every moment you are battling water damage, is a moment you are not working. We are eager to see our neighbors and fellow businesses in Mesquite thriving. We hope you never need our help to deal with water damage, but if you do, we've got your back. 

Our experts also took some time to compile this list of their very best tips for preventing water damage to your commercial building. 

Broken pipes are a leading cause of commercial water leaks. Don't turn a blind eye to damp, water spots, mold, musty smells, cracking floors, and other indicators that moisture is getting where it should not. If your water bill suddenly spikes, investigate immediately, as a broken pipe could be leaking water into your precious business without your knowledge. 

Roof leaks are another common cause of commercial water damage. Keep your roof regularly inspected by a professional, and commit to maintaining your gutters. All twigs, leaves, and other debris should be cleared from them regularly. If they become clogged water cannot flow away from the roof, which can lead to it creating an alternative pathway down through your building. It's also important to keep trees and shrubs trimmed back away from your roof to avoid them creating roof damage, which could allow water inside.

Similarly, windows can permit water to enter. Check them often as any unsealed windows can allow rain, snow and other moistures inside. Resealing windows is fairly straightforward, and can save time and money down the road. 

Check your HVAC system and schedule routine maintenance. As your system ages cracks and leaks are not uncommon, but all of these can allow moisture to escape into the structure of your commercial building. 

Invest in a flood detector. If the worst happens and water is entering your business, a detection system could help you get it stopped before it has time to do extensive damage. For many commercial properties, these systems are well worth the investment. 

By being proactive and staying up to date on maintenance, it is possible to greatly lower the risk of water damaging your business. 

In the event the worst happens, we're ready at SERVPRO Mesquite to show you why our company motto is "Like it never even happened." When you give us a call, our experts are dispatched quickly to assess your individual site and damage, and create a plan to act fast and efficiently, to restore your business to full working order.

Celebrating Diversity!

1/22/2021 (Permalink)

Martin Luther King Jr. standing at a podium mid-speech, his finger pointing straight ahead with bold declaration. A powerful speaker, dealing powerful truths!

Martin Luther King Day is a federal holiday, celebrating the life and works of its namesake. Martin Luther King Jr. worked tirelessly to promote equality and celebrate diversity in our great Nation. At SERVPRO Mesquite, we also advocate for equality and enjoy the benefits of a diverse staff, proudly serving every facet of our diverse customer base, to an industry leading standard.

Martin Luther King Day is seen as a day to promote racial equality and equal opportunity for all. At SERVPRO Mesquite, we live this motif every day. 

By embracing diversity, we understand each of our customers is unique in their situation, their culture, their goals and their needs. We tailor our service to help our neighbors affected by fire, water, mold, and other damage, and we know each project is as unique as its owner. No matter where your home or business was before your damage occurred, SERVPRO Mesquite is committed to putting it back "Like it never even happened."

Our staff hails from many different backgrounds, and together, we are stronger. Our team of experts are ready to help our customers, and show that through our unique and diverse approach, we are the premier choice for all of Kaufman County, and surrounding areas, restoration needs.

Water Damage: Don't Miss This Crucial Step

1/18/2021 (Permalink)

SERVPRO professionals drying out rugs and mats. Our team can get your contents dried faster than anyone else!

Dealing with water damage is a complex issue with many facets that add to the success of clean up, restoration and long term damage, or lack of, for your property. After the damage is done, the most crucial step of recovering quickly and without issue, is dry out.

Drying an area out thoroughly, often poses the difference between a complete restoration, and long term structural issues caused by liquid damage. Water seeps into porous materials, allowing it to penetrate well beyond what you would expect. This means, in a flood situation, water can easily infiltrate substructures such as base boards and drywalls, and even support beams.

SERVPRO Mesquite's certified water mitigation specialists have the necessary equipment and experience to test surfaces to determine the true depth of water penetration, then create a comprehensive dry out plan that ensures each area is all dry, all the way through.

Simply opening windows or adding a fan or dehumidifier is often not enough, and will not ensure total dry out. If you are affected by water damage, calling SERVPRO Mesquite will ensure the job is done as quickly as possible, and done right.

When we receive your call, one of specialists will meet you onsite quickly to perform a thorough inspection of your property and assist in correct documentation for insurance purposes. From there, they will formulate a plan tailored to your specific property and the amount and type of damage that has occurred, to restore your home or business to it's pre-incident condition.

Our team has the high-powered tech needed to complete all levels of dry out, fast, and we understand the sooner the water is dry, the less chance of ongoing issues, such as mold and structural unsoundness, you stand to face. Most dry outs require industrial strength dehumidifiers and fans, as well as knowledge of what items need to be removed, for the optimum dry out. Our process is monitored from beginning to end, with regular check ins to ensure your space is drying quickly and correctly.

Once your dry out is complete, SERVPRO Mesquite is your one stop shop, ready to take you from disaster to "Like it never even happened." Our team doesn't stop at removing the water, we also have options to handle your project from start to finish, and help you rebuild.

If you are a victim of water damage, don't forget the most important step - a quick and complete dry out. Your friends at SERVPRO Mesquite have the expertise and equipment to help, though we hope you never need us.

Limit Winter Mold Growth

1/14/2021 (Permalink)

Mold growing on a wall in a crawl space. Mold can be damaging to you and your family's health - so be watchful!

It may come as a surprise to many homeowners, but the cold and damp of winter can be the perfect time for a mold infestation to take hold of your property. Mold is a type of fungus that can invade your home and cause issues ranging from being unsightly, to causing health effects to your family.

When it's cold, wet, and miserable outside, moisture from snow and rain can easily be tracked into the house on shoes, soggy umbrellas, coats, and pets. While they may seem innocuous, these small amounts of moisture, paired with the warm and comparatively humid conditions inside your home, give rise to the perfect mold breeding ground. 

Luckily, following a few simple tips can help to reduce the opportunity for mold to grow in your home, and halt the invasion before it can begin. 

Limit humidity. Mold loves humidity. The Environmental Protection Agency (EPA), recommends keeping indoor humidity below 45% in order to stave off mold. Keep a close eye on your levels, and employ a dehumidifier as needed, until you can contact SERVPRO Mesquite, for professional advice on mold prevention. 

Use exhaust fans in rooms prone to holding moisture, such as the bathroom and kitchen. By expelling this excess moisture and keeping air moving, you can avoid making your home an ideal environment for mold. 

Set ceiling fans to turn clockwise. This will draw cold air up and push warm air down, keeping rooms warmer, saving money on electricity, and increasing air circulation to decrease the risk of mold. 

Catch up on roof gutter maintenance. Gutters are crucial in ensuring water from your roof flows away from the foundation of your home (where it can add excess moisture and increase your mold risk). Checking gutters, completing all necessary repairs, and making sure they are free of leaves and debris, is good mold prevention, and good winter maintenance. 

If you find mold in your home, our experts at SERVPRO Mesquite are ready to help. A home restoration specialist will meet with you quickly to make a plan to treat and remove the mold, and restore your property quickly, to effectively avoid long term damage to your home or your family's health.

Fire Damage: What You Need to Know

1/13/2021 (Permalink)

A room totally damaged by a fire loss. Fire damage can be extensive and costly.

Dealing with the aftermath of a fire at home or your business can be overwhelming. Fire is a dangerous and complex issue, and much of the damage it leaves behind requires professional attention to ensure the safety and soundness of your home or business going forward.

Beginning clean up and restoration as soon as possible, in a smart and efficient manner, can help get your home or business up and running again quickly. Yet, if you've been the victim of fire damage, it can be difficult to know where to start or what to do, or not do. 

The Do's of Fire Damage:

Prioritize safety. A visual inspection is not enough to determine the structural soundness or safety of a building exposed to fire. Regardless of your own opinion, refrain from re-entering the building until it has been cleared by a professional. As well as structural damage, some fires can also appear to be extinguished and restart later, posing a massive safety risk. 

Once you are cleared to be inside the building, limit movement to prevent the spread of soot, cover dry furnishings with upholstery sheets to protect them, open windows (if weather permits) to allow ventilation, remove clothing to be cleaned by fire damage restoration cleaners, and throw away any perishables and consumables that were inside during the fire. 

Document wisely. Take photographs of all damage, as soon as it is safe to do so. Record conversations, keep correspondence, file receipts and stay organized. Devote a folder in your filing cabinet or cloud service to keeping meticulous records of all things fire related - this will help immensely when dealing with your insurance company to repair the damage. 

Call your insurance company as soon as you can, then call SERVPRO Mesquite, and let our trained experts handle the restoration, and show you why our company motto is "Like it never even happened."

The Don'ts of Fire Damage:

Don't enter before a profession declares the building safe - worth repeating as this can literally be a life-or-death decision. 

Don't start to clean up or wipe down. Everything needs to be assessed by the insurance company and you need to be given explicit go ahead before attempting any kind of clean up, even simply wiping soot from the walls.

Don't use items involved in the fire, unless appropriate. All food and drinks inside at the time of fire need to be discarded. Furniture and carpets, etc., should not be used until after they have been cleaned by a fire restoration professional. Electronic equipment also needs to be cleaned and cleared for use by professionals before being turned back on. 

Don't turn on the gas, electric or water, until cleared to do so.

Dealing with the aftermath of fire is serious business. The residues from smoke can pose health hazards for your family and customers, and you need to move forward with confidence that your home or business is clean, safe, and functional. Fire and smoke damage is best dealt with by professionals who understand the complex chemical reactions involved, and are trained to provide a high quality clean up. 

Call SERVPRO Mesquite as soon as possible. One of our fire specialists will arrive onsite to assess your property, quickly and professionally. Our team will provide you with a clean-up and restoration plan, as well as securing the building against further damage. By enlisting the experts, you have peace of mind that restoration will be handled to a high standard of safety, workmanship, and service, in a prompt and professional manner. 

What To Do After A Flood

1/13/2021 (Permalink)

A man standing in the remains of his home, totally damaged by flood waters. Water and flood damage can prove to have life-altering impacts on you and your home.

Figuring out what to do following a flood at your home or business, is overwhelming. By acting smart and fast, you can secure as many of your positions, and limit the damage, as much as possible. The experts at SERVPRO Mesquite put together this quick guide to support any members of our community affected by flooding. Following our key tips will help you save more of your belongings, and be ready to deal with the aftermath of a flood. 

Initial Action

After the immediate emergency situation of flooding is addressed and everyone is safe, your first call should be to your insurance company to report the flood. 

Do not re-enter the building until you are certain it is safe to do so. Water damage can destabilize a building and damage it's structural integrity. If the water level is still high, it is also unsafe to enter. If your electricity and gas can be turned off without entering the home, this is a good idea. If not, call your utility companies for assistance in cutting off your supply - a gas leak or standing water mixing with electricity could be deadly. Check for sewage or contaminated water in the flood, this may also make it unsafe to enter. Wait for the authorities to perform a safety inspection and clear you to go inside.  

Keeping thorough and concise records and inventory is vital to your insurance. Once you are cleared to enter the building, document everything you safely can, with pictures, videos and a detailed inventory, before any kind of clean up happens. 

Commencing Clean Up

Once the scene of the flood is well documented, clean up can begin. Removing any items you can, is a good starting point. Even items that aren't directly exposed to water can still be damaged by the humidity and mold that often results from flooding, so until the space is restored, it is best to remove them. Take care unplugging electronics, and make sure the electricity is turned off. Thoroughly dry all recovered items to prevent mold, before storing in a secure area.

Next, water must be extracted from the building while keeping the humidity as low as possible to prevent mold. Our experts at SERVPRO Mesquite are specially trained to complete water extraction and drying to prevent further damage and avoid molding. If you decide to attempt this step yourself, a submersible pump or wet vacuum is a good starting point. Opening windows and running fans and dehumidifiers can help keep humidity down while you dry your building. 

Clean and Restore

Once everything is successfully and thoroughly dried, a thorough sanitization must occur to prevent the growth of toxic mold, and future property and health damage. All upholstery and carpet must be cleaned and sanitized, as must anything touched by the flood waters. Some items may be unsalvageable and require replacement.

A flood can be a catastrophe for your family or business, and the aftermath is a series of daunting tasks that must be done quickly and correctly to set things right and prevent further damage, but you don't have to go it alone. SERVPRO Mesquite is ready to take on the job and show you just why our company motto is "Like it never even happened." 

After you call, a flood restoration specialist will meet with you quickly to create a plan that works with your timeline, to get you back up and running. Our expert team has years of experience and the correct tools to make sure every stage of flood restoration is done quickly and effectively. Facing the aftermath of a flood is never easy, but SERVPRO Mesquite is on hand to get you from crisis, to business as usual, as painlessly as possible.

Viruses, Bacteria, and Your Business

1/8/2021 (Permalink)

SERVPRO professional fogging a room. We fog - and you can say goodbye to your air born contaminants.

Both viruses and bacteria are pathogens, more commonly known as ‘germs’. They can both cause
illness and infection, making them a serious health hazard for your business. While they are both germs, bacteria and viruses behave, reproduce and infect us differently - this means they require different preventative measures, modes of cleaning and treatments. Understanding the differences and working with experts is crucial in keeping your facility safe for employees and customers alike, whether you’re facing the aftermath of a sewage back up, or the COVID-19 pandemic.

Bacteria are living organisms made of a single cell. The human body has trillions of beneficial
bacteria, but many types of harmful bacteria also exist. Staphylococcus aureus, which causes staph
infections, Escherichia coli, aka E. coli, and Salmonella are examples of harmful bacteria.
Viruses are organic particles with some genetic material, meaning that unlike bacteria, they aren’t living cells and cannot reproduce without a host, or something to infect. Viruses are responsible for a wide array of diseases including COVID-19, Flu, Rabies, and more.

Both bacteria and viruses generally prefer warm, moist places, with bacteria favoring porous
surfaces like fabric and food, while viruses prefer hard surfaces like countertops. The time these
germs live on these transmission surfaces varies greatly from hours to days, though even a small
window is enough for high transmission. Door knobs, pens, touch screens and keyboards, as well as break room items like microwaves and fridges, bathrooms and vending machines, all play host to pathogens, and allow for fast transmission to clients and employees alike. This type of spreading is contact transmission, where touching or contacting something then infects a person with the pathogen.

Bacteria and viruses can also spread in other ways, such as air born transmission, sprays or
splashes from coughs or sneezes, and blood born transmission through cuts or abrasions. Since
pathogen transmission can happen in so many ways, thorough cleaning is the best defense for your business.

How To Protect Your Business From Bacteria and Viruses

Bacteria on surfaces can be fought with cleaning solutions like soap and water or multipurpose
cleaners, which can remove them from surfaces (though they don’t kill them). Antibacterial agents
that target bacteria to keep them from growing and reproducing, effectively ending their life cycle, can also be used.

While there are many broad antibiotic drugs, antiviral drugs are much less common. Outside of the body, it is possible to remove viruses with cleaning and disinfecting techniques, though it is more difficult. It’s important to use disinfectants that are registered with the EPA to kill viruses.
Protecting your business involves cleaning and disinfecting regularly and thoroughly. SERVPRO Mesquite's decontamination and disinfection specialists are equipped to help keep your workplace safe from infectious diseases such as COVID-19.

Regular cleaning is critical to stopping the spread of infectious illness, whether at home or at the
workplace. Contacting trained decontamination experts to thoroughly clean and disinfect your
business is the safest way to get the job done.

Next Steps for Your Business After Hurricane Damage

1/7/2021 (Permalink)

SERVPRO logo on a backdrop of stormy clouds. You can't avoid storms, but you can be prepared for them.

Living through a natural disaster is a difficult, life-altering experience. Most people who sustain damage to their business or commercial property are left to deal with the financial and physical aftermath, and it’s never pleasant. In this instance, the damage has been dealt by a hurricane-- and as always, SERVPRO has a thorough plan of action for you to take in just such a precarious situation. 

Let’s take just a moment to stress the matter of SAFETY. Even when the rain and flood water recede, there are other threats that loom close. Gas leaks, electrical hazards, and water contaminants aren’t always the most obvious of things, so please stand by and refrain from entering your business until an inspector has deemed it safe. 


  1. Contact your insurance provider. The claim filing process is vital, and it guarantees that mitigation begins with no delays. Your insurance agent is an expert in the damage restoration process - and will help you kick-start your business recovery plan.
  2. Survey the damage. Pictures are important, and so are detailed notes that you can pass along to your insurance agent, to bolster your claim. It can be mentally taxing to see the damage dealt to your business by the storm, so take your time, and allow yourself to feel the effects of the devastation-- but stay sharp. Safety gear is highly recommended, as hidden dangers may lurk where your inspector may have missed them. 
  3. Salvage what you can. Your repairable items are best stored in a safe, dry place until restoration is complete. If you’re not comfortable moving your items, please wait for a team of SERVPRO professionals to become available to help. We always will! 
  4. Find the right Professional help. Flood damage restoration experts know how to tackle jobs of all sizes and get your business back in shape quickly. Find a company like SERVPRO, who can guide you through the entire restoration process and have proven experience helping businesses recover after hurricane flood damage.

Certified: SERVPRO Cleaned. Why Businesses are Raising the Bar in 2021.

1/4/2021 (Permalink)

Certified: SERVPRO Cleaned logo, green banner. This decal tells your customers that you're taking a proactive stance against COVID-19.

When looking back at the devastation that 2020 wrought, it’s easy to see why businesses in 2021 are ringing in the new year with resolutions that adhere to a higher standard of clean. After all, at every turn there is another travesty written in the headlines, and they all sound a lot like, yet another loss due to COVID-19. The public has responded in large by receding to the safety of their homes, venturing out only for the strictly necessary. 

And when the ‘strictly necessary’ rears its head, community members enter the world again scrutinizing the places they enter for at least the bare minimum of sanitary measures. Masks, frequent surface-wiping, gloves, hand sanitizers and the like, are all necessary to slow the spread of deadly COVID-19 until vaccinations become widely available, but these measures are only just scratching the surface of the depth of response this pandemic needs. The savvy business owner recognizes this for what it is: A duty to their patrons. 

Cleanliness is a duty to the public, to business patrons and their families alike. And it is vital to keeping your business healthy in 2021. After all, studies reveal that 71% of people expect businesses to be cleaner than their homes-- and  64% of people are more likely to enter a business if it is sporting a decal which states it has been professionally cleaned. 

That’s where SERVPRO Mesquite can help. 

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most. What we offer is not just standard janitorial cleaning, it’s proactive virus pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you’re choosing peace of mind, and a higher standard of clean. You’re choosing safety and better business. 

You’re choosing your community.

Why Fix Hail Damage To Your Commercial Roof?

1/4/2021 (Permalink)

SERVPRO logo on a backdrop of stormy clouds. Storm damage is our THING.

Hail as small as 1 inch, can cause big problems for your business. While usually, hail less than 1.25 inches doesn’t damage commercial roof coverings, if you have three tab asphalt shingles, hail as small as an inch can create issues. 

Even without visible signs, or internal water leaks, your roof may have suffered serious damage. Signs of hail damage usually become apparent after a few years. It begins when hail hits your roof and knocks the protective granular coating off shingles, exposing the sublayer and causing these areas to become brittle and susceptible to leaking water. These small leaks then create more extensive problems, and from these tiny issues come big repair costs. Inspection after every storm, and prompt repair, can save businesses big money, when it comes to hail damage.

As well as the financial challenges that come directly from a damaged roof, cosmetically, an unsightly roof could be costing you customers. In today’s consumer lead market, we all seek the best product, service, and experience. Your buildings represent your brand, and the appearance of both may influence customers in deciding where to bring their business. Fixing hail damage should be part of routine maintenance to make sure your presenting the best image to represent your company. 

Finally, fixing hail damage on your commercial building’s roof is vital, because failing to do so may provide issues with your insurance provider later. If your claim is not submitted in a timely manner, your roof repairs may not be covered. Worse still, if the insurance company deems that damage was caused or worsened because your roof was left unrepaired after a storm, you could find yourself in violation of your policy and liable for all repairs out of your own pocket. 

In the event of severe weather, use the Roof Coverings and Best Practices Guide from the Federal Emergency Management Agency (FEMA), to best protect your roof. If your business does suffer weather damage, call our experts at SERVPRO Mesquite. Our team works fast and affordably to restore your building with minimal disruptions, "Like it never even happened."