What our Customers say...
If you ever need any kind of water restoration SERVPRO is the company to call. I had a disaster happen a few years ago and had another company out and they did not even do half the job SERVPRO did. Not only did they do a better job they had amazing customer service. They were very informative and the office ladies were so sweet and considerate. I am so happy I chose this SERVPRO
Absolutely the ones to call if you have the slightest concerns. If given the opportunity to make a choice choose SERVPRO of mesquite. Anthony was the one who took care of me and I felt ease the moment he arrived. He was highly professional, intelligent and more than willing to go the extra mile to make you comfortable in your own home. The technicians are all so polite and helpful as well. Once again HIGHLY RECOMMEND
SERVPRO of Mesquite did more than just mitigate my house they mitigated my anxiety and the instant feeling of being overwhelmed. Anthony was not only an awesome worker but also showed the all around capacity to make me feel secure in his ability to dry my home to standard and beyond. But also the compassion to help us move valuables we didn’t want broken, just overall above and beyond job by him and his technicians. They were all professional, knowledgeable, competent and willing to help in any way possible.
SERVPRO was awesome! We got connected with them through Allstate's "Good Neighbor" program and they definitely went above and beyond our expectations. Each person they sent to our home was a quality worker. They regularly came to the house to make sure the job was being done correctly. If we had any concerns they were quick to find the answer for us and they were accessible majority of the time. I could easily reach them by phone or text and they promptly responded. We couldn't be happier with their work and the people there are so great! Highly recommend!
Great job! So professional and thorough. Aaron G ad his team were awesome!!
I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened." holds true for my experience.
In addition, I can honestly say that I have never met a nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them to anyone looking for reliable and hard-working men. Also, Avery C was very professional in his interaction with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier with the work that they have done.
And finally, I want to thank you personally for dispatching your team to my home in such an expedited fashion so as to preclude growth of mildew and mold. You had your team at my house within two days of my sump backup event. You are to be commended for your customer first attitude.
"I appreciated Billy, Jacob, and Coreys hard work, great attitude and gave god advice."
"Team was very helpful/knowledgeable."
For the time being, my wife Michelle and I have been entirely satisfied with SERVPRO of Mesquite technicians and restoration work. I own a local carpet-cleaning firm and I know what it takes to provide great service to customers, and SERVPRO of Mesquite exceeded that.
"Very good crews and very professional. On time and very thorough on everything."
"They did a good minimizing affects of water damage such as taping down cords and containing Sheetrock. Really good job of cleaning up."
"Everyone we have dealt with has been amazing. Very professional, friendly, kept us informed, etc."
Just recently my family and I lost our home from a tornado that ravaged the city of Garland. Despite this disaster, it was a relief to see SERVPRO of Mesquite be the first people to the accident site and guiding all the victims and ensuring the safety of others and the well being of those affected. This was my first home damage experience and SERVPRO of Mesquite has guided me thru the process, without the patience and care of the SERVPRO of Mesquite team, my family and I would be lost.
"Jennifer, Jacob and Fred should get a huge raise. Dealing with an issue like this is very stressful but this crew gave me platinum service."
Thank you for coming on this critical time, 1 day before Thanksgiving, to help us. Your cleaning staff was excellent and courteous. I would not hesitate to call you again if the need arises. Again, many thanks from all of us.
After my cedar shake roof was damaged in a hail storm, I had several repair people, many from out- of-state, offering to help and trying to earn my business. I felt pressure from many of these individuals to sign a contract with them upfront. I selected SERVPRO of Mesquite for the job, and I couldn’t be happier with my decision. I liked that their business and crew members were local, sincere and they didn’t pressure me for my business.
When the weather forecasters were predicting a rainy weekend, I never knew it was going to turn my house into a flood. After the damage happened, I had a real big mess on my hands. I turned to SERVPRO of Mesquite. In my time of need, they came out and met with me promptly. They surveyed the damage and gave me a real estimate. Then SERVPRO completed the whole process step by step, always keeping me informed. I would never use another company for any damage, repair, or restoration service.
I have never dealt with a better company before in my life. SERVPRO of Mesquite has proven to be very professional and very caring. The team came out to my home and removed mold . I was so concerned as to how I was going to get through the holidays, I gave them a call and they came out, took care of the problem and left my home in living condition again. Thank you SERVPRO.
SERVPRO of Mesquite recently came to my apartments to restore the fire damage done to my neighbors home. They have never been thru an experience like this and while on site, the SERVPRO of Mesquite employee's were very caring, concerned, and supportive. They stayed involved to ensure the safety of those affected and helped guide them thru the recovery process . I'm more than grateful to know that there are still companies that put others first to ensure the security and safety of their life's.
Our move was to a downtown Dallas high rise. Scheduling the move was very easy and organized. On moving day, the street where we had to park the moving truck was closed due to construction activity on another building. In addition, closing most of the downtown streets and creating a stressful moving day environment for someone unfamiliar with the area. The moving helpers showed up on time despite the street closure difficulties and finished a lot quicker and better than expected.
AMAZING!!! We had these guys pack out our house and even though it was a stressful time in our family they made us smile. They were ALL polite, professional, timely and incredibly careful with our belongings. We have never seen any company go above and beyond like this one. We would use them again in a heartbeat.
Great service!!! Owner Brandon Wiley is excellent and makes you feel very comfortable during such a disastrous time!!
More than pleased with the courtesy and respect received from the SERVPRO of Mesquite technicians, while working on my fire damaged home, the supervisor kept me in loop with all the requirements needed to finish the job and ensured that I was a happy home owner. Outstanding work!
It is overwhelming to have a house fire. Having a company that can guide you through the steps that need to be done is invaluable . There is always someone available to answer the many questions that arise. Quality work on timely basis. My home looks better than before the accident!
We had a fire in the unit underneath our office suite. SERVPRO of Mesquite came and provided Ozone treatment hat substantially reduced the smell of smoke and particulate matter. They were very quick and responsive.
I don't know how these people could have done any better or been any more professional. Thank you SERVPRO of Mesquite!
SERVPRO of Mesquite was really pushed to get this job completed, but they always had a smile on their face though.
The SERVPRO of Mesquite team that recently did the water damage restoration on my house was extremely professional, nice, and most importantly persistent! Follow up with the supervisor went very smooth. Please extend my compliments to the crews, they left everything cleaned and made It seem like this disaster never happened!. Superb job.
We had a pipe burst in our bathroom and called SERVPRO of Mesquite. I was completely panicked about the water all over my house, but SERVPRO arrived very quickly and cleaned it up. I am so thankful for their prompt and courteous service!
We had a water system failure that damaged a finished basement. The owner and staff at SERVPRO of Mesquite were excellent to deal with, showed up when promised, and did a good job.
We had two very minor concerns about the repair work that they didn't argue over or dispute. Instead they got right out and addressed them to our satisfaction. That's sometimes the real test of a contractor's quality.
I'd recommend this company to our friends.
The water remediation project was completed in about 2.5 weeks. The SERVPRO team at the end did a great job with the drying process and left the house clean when they completed their work. I am very pleased with their team in how they managed the process, informed us of the progress of drying and kept the house organized and clean through this ordeal.
If you suddenly have a water leak in the house, this team has my wholehearted recommendation.
We have worked with this group before, and they continue to be courteous and professional! The guys were polite, courteous, and efficient!
Everything seemed brand new! Very pleased about the work done, thank you for your service.
Gentleman were great and polite. Cleaning of my chairs and rugs went excellent.
Wonderful, enthusiastic team and hard working.
SERVPRO of Mesquite, everything went accordingly. Guys were fast and efficient and the job wasn't as obtrusive as I thought, they did a great job!
We are writing to give your franchise an A+ rating for doing such a great job restoring our rugs and draperies following last months fire. Thank you!
Crew was very courteous and professional. I felt my items were in good hand and would be taken care of.
Very professional group, delivered what was promised.
Extremely helpful and friendly, they performed their work thoroughly and kept things as tidy as possible.
I never knew mold was so hard to clean up, until it just kept coming back. Thankfully your team of experts were here to get the affected areas cleaned and removed, then fix up my home good as new. I have referred family to your service
Professional, courteous, and friendly technicians. You surpassed my expectations in getting my water damaged home fixed after this big storm partially destroyed my home. Luckily the SERVPRO of Mesquite team was there to help me... more than thankful.
Thank you for making our lives easier at a very difficult time in our families life.. Your crew was very compassionate and professional. We appreciate the hard work.
Superb team of people who were incredibly compassionate and thoughtful. They all worked tirelessly, efficiently and explained the whole process very well. Thank you for making the last couple of days easier through a very difficult time, we really appreciate the work completed.
I wouldn't dream of calling any other company for flood damages. SERVPRO of Mesquite kept me in the loop of all that was going on and all of the repairs needed to be done. They were on time and there whenever I needed them, I couldn't have gotten through this disaster without the help of SERVPRO. Thank you so much.
Your team is so helpful! My grandmother left me her small 1910's home in her will. Lets just say is wasn't in great shape. But thanks to you and a few other companies, its all been repaired & rebuilt and it looks so good I'm thinking about moving in myself, which was never an option before. Thanks again SERVPRO.
I just want to take a few minutes to commend Jerry and his crew for an excellent job. They were friendly and informative of everything that was going on. Jerry took me under the house to explain the dehumidifier. I am very confident my mold and moisture problems will be abated significantly by what they did. They left the crawlspace cleaner than some of the home I've been in!
I recently used your company for water and mold removal from my residence. The process took some time as expected, air samples were taken and an analysis was made. I realize SERVPRO of Mesquite had no say in the time it took the hygienist to complete their portion of the process. In regards to SERVPRO of Mesquite, the supervisor was quick in responding to calls and had the crews on site when promised. The work performed was done quickly and there was no mess left behind.. Great job!
We were very pleased with the mold removal services provided by SERVPRO of Mesquite. Their crew was conscientious, thorough, professional, and very courteous throughout the project, in less favorable conditions. They were ready for any problem and kept my husband and me informed of all the work being done and how to prevent further damages from occurring, Kudos to the SERVPRO of Mesquite team.
It was nice working with SERVPRO of Mesquite for the first time. Their crew members worked over time and very hard to clean up my store from the existing water damage, if this disaster ever happens again I know who I'm calling first!
The crew members that came to my business location were extremely respectful and did everything in a timely manner to get my company up and running again. I was blessed with SERVPRO's business.
James was very courteous and professional and kept me and my employee's informed of all the work and changes that would need to be made, they were very informative and more than helpful. Thank you again.
Thank you for making our lives easier at such a difficult time in our lives. Your team was compassionate and professional. We appreciate your hard work.
They were very gracious in the midst of an extremely hard time in my families life. I want to thank your crew for being caring and informative of the steps needed to be taken.
SERVPRO of Mesquite came to my house after I called about a skunk that had sprayed under my home. The smell was horrid, but thanks to their hard working crew members, the smell was gone after they sprayed down the concrete slab and a few other spots around my front door. Thank you again!
Building was finished a lot faster than expected.
Everything went smoothly, work was much appreciated.
Very aware and knowable team, great service!
Labeling made finding all our content easier and crews worked extremely hard and proficient.
Good all around team, worked great together and got the job done quickly.