Recent Why SERVPRO Posts

Leaky Air Conditionings: Here's What to do.

4/8/2021 (Permalink)

Silhouette of a person mopping a floor. Cleaning up water can be time consuming. Why waste your own? Call SERVPRO!

As the Southern United States heads steadily into April and things begin to warm up, most people will start dusting off their window units, kicking on the fans, or lowering their thermostats to accommodate for these sunny, Southern afternoons. With temperatures beginning to reach the 80s midday, most people are starting to see the definitive line in the sand, where once there was Winter, now there is definitely Spring, and soon, Summer will be upon us with new cooling demands. 

SERVPRO Mesquite wants to extend a friendly reminder to our readers to check and service your air conditioning units, whether they’re window mounts, or central heating and air. Air conditioning units use the combination of electricity and the mechanisms inside the unit to cool the air that is expelled by the fans. These mechanisms usually involve some kind of coolant, and, you guessed it, water. And where there’s water, there’s the looming threat of water damage if that water ever becomes uncontained. 

Leaky water from the attic can ruin ceilings and walls, and even floor-level mounts can leak and effect carpet and vinyl flooring below, leading to extensive and expensive work. But unfortunately, leaky air conditioning units happen to the best of us. Here’s what to do if you find yourself with a leaky unit: 

  1. Keep the air conditioning unit turned off until the leak can be fixed. Mop up and standing water, and look at the extent of the damage. Make sure it’s a task that you can handle. If it isn’t, there are service professionals who can help.
  2. Start the drying process! Pull up affected carpet and vinyl flooring, use a shop vac to lift moisture from affected areas. Apply fans to help create cross-currents of fresh, moving air. A dehumidifier also helps speed up the drying process, so add at your discretion.
  3. Patch. You may need to patch up any affected drywall, or remove affected baseboards. Be on the lookout for signs of mold growth. Again, mold can cause health effects and it spreads quickly. It’s an expensive predicament to find yourself in once your home is infected with fungal growth, so be keen.
  4. Know when to call. SERVPRO Mesquite is staffed by industry-leading professionals and full-time mitigation and restoration technicians, that can help you with whatever problem you have, big or small. We’re always here to help, and we’re eager to get you back to "Like it never even happened." 

International Fun at Work Day

4/7/2021 (Permalink)

A picture of the SERVPRO Mesquite team. Someone (front and center) didn't get the memo to wear black.

On April 1st, 2021, SERVPRO Mesquite got to enjoy International Fun at Work Day here at our home office. And while some people scoff at the thought of enjoying a day of work, the team here at SERVPRO Mesquite consider fun—but more importantly, a healthy, communicative, and enjoyable work place—no laughing matter!

SERVPRO Mesquite doesn’t simply pride ourselves on being industry-leading mitigation and restoration professionals. We also pride ourselves on being a company that our employees enjoy working for. After all, happy employees mean happier customers, and happy customers is kind of our thing.

When asked, our receptionist Haley said that her favorite part of the day is the morning Work-In-Progress meeting. The morning Work-In-Progress meeting is the time of day when the SERVPRO Mesquite team discusses the day ahead, but per Haley, that isn’t the fun part. “I like the morning WIP meeting because it’s the one time of the day where the entire team is together. We have a really good vibe when we’re all together and focused on being productive.”

The sentiment was shared by our Sales Representative, Rhonda. “But I think my favorite part of the day is when we leave a job site,” She added. “I always get phone calls from customers when we leave, who are so relieved to have their lives back on track. It’s a really great feeling.”  

The simple truth of it is that we love doing our jobs. Helping people is what makes us happy. It’s why we’re glad to do the work we do. So, when the inevitable happens and you find yourself in the position to call a professional mitigation company, rest assured that SERVPRO Mesquite is not only equipped to handle your job, but happy to handle it too.

Here to Help with your Winter Storm Repairs

3/16/2021 (Permalink)

A SERVPRO vehicle parked on a throng of white snow. What's all that white stuff? - Every Texan, February 2021.

At SERVPRO we pride ourselves on maintaining our status as industry leaders. This means we have extensive coverage, with over 1,700 franchises, and are faster and better trained to deliver the best customer experience, every time. It also means in times of trouble, we are there, ready to provide a helping hand for our neighbors and our community.

Mid-February 2021 Texas experienced a deadly cold snap. With record low temperatures and more than four million homes without power, according to, snow and ice brought most of Central Texas to a halt and left many vulnerable. 

In addition to having no power, many of our neighbors had to suffer extensive water losses due to frozen pipes thawing, subsequently bursting, and flooding their homes or businesses. During this tough time, our SERVPRO team mobilized crews, and worked through the night and around the clock to assist our community. 

At SERVPRO, we understand the importance of restoration, and we pride ourselves on being available, and working against weather conditions and challenges brought by this record cold, to not only reach our customers, but get them on the path to "Like it never even happened," as quickly and painlessly as possible. Many of our crew members suffered their own challenges, including power disruptions and barriers to travel, yet we have banded together as a team to continue to serve our area even now that the Texas weather has taken its token turn for the better. 

Rain or shine, sleet or snow, SERVPRO Mesquite and Kaufman County/Cedar Creek will be there, ready to get your restoration on track, and show you exactly why our company motto is "Like it never even happened." If your home is still suffering damages from a water loss, or you find yourself in need of reconstruction services or a total remodel, we can help.

Celebrating Diversity!

1/22/2021 (Permalink)

Martin Luther King Jr. standing at a podium mid-speech, his finger pointing straight ahead with bold declaration. A powerful speaker, dealing powerful truths!

Martin Luther King Day is a federal holiday, celebrating the life and works of its namesake. Martin Luther King Jr. worked tirelessly to promote equality and celebrate diversity in our great Nation. At SERVPRO Mesquite, we also advocate for equality and enjoy the benefits of a diverse staff, proudly serving every facet of our diverse customer base, to an industry leading standard.

Martin Luther King Day is seen as a day to promote racial equality and equal opportunity for all. At SERVPRO Mesquite, we live this motif every day. 

By embracing diversity, we understand each of our customers is unique in their situation, their culture, their goals and their needs. We tailor our service to help our neighbors affected by fire, water, mold, and other damage, and we know each project is as unique as its owner. No matter where your home or business was before your damage occurred, SERVPRO Mesquite is committed to putting it back "Like it never even happened."

Our staff hails from many different backgrounds, and together, we are stronger. Our team of experts are ready to help our customers, and show that through our unique and diverse approach, we are the premier choice for all of Kaufman County, and surrounding areas, restoration needs.

SERVPRO will be at Christmas on the Bricks!

12/8/2020 (Permalink)

Two Nigerian goats, one black, the other black-and-tan-pointed standing in front of a "Merry Christmas" sign. Reindeer in training. When did reindeer get so small?

SERVPRO Kaufman County/Cedar Creek will be at CHRISTMAS ON THE BRICKS in Downtown Wills Point, TX this Saturday – December 12th, 2020 – from 10AM – 4PM with our Reindeer in Training! They’ll be present to greet your kiddos for pictures, pets, and a novelty experience this holiday season. The Reindeer-in-Training are kindly trained petting-zoo goats, who will not only be dressed for the season, but will pose for pictures with kids and adults alike, while a SERVPRO professional stands by, ready to answer questions about our services, or your restoration needs. 

Our Reindeer-in-Training petting zoo attraction was kindly donated by Blackburn Training of Terrell TX, and is sure to bring a smile to each visitor that stops by! 

Pictures of your kiddos with the “Reindeer” will be uploaded to an exclusive album on our Facebook page, which can be found here.

All we ask is that, please, when you stop by, don’t tell them they’re not reindeer. We haven’t figured out how to break it to them yet.

SERVPRO Mesquite/Kaufman County Celebrates Veterans Day.

11/11/2020 (Permalink)

SERVPRO professionals gathered for a commemorative photo at the Mesquite Veterans Memorial SERVPRO professionals gathered for a commemorative photo at the Mesquite Veterans Memorial

THANK YOU, Veterans.

SERVPRO Mesquite & Kaufman County/Cedar Creek is proud to have joined the community in commemorating our troops this Veterans Day at the Mesquite Veterans Memorial in City Lake Park.

This year, because of rising COVID concerns, the city abstained from holding an official Veterans Day celebration – but that didn’t stop the community from coming together to privately honor those that served. The SERVPRO Mesquite team was just one group in a throng of many that gathered to pay their respects in front of the Mesquite Veterans Memorial, which officially opened to the public on November 7th, 2020.

Visitors were very respectful of city-recommended social distancing guidelines, which SERVPRO Mesquite was happy to comply with, and fully endorses.

Celebrating Veterans Day is a juxtaposition. Veterans Day is meant to honor our troops – but it’s a holiday that comes with the morose reminder of all those we’ve lost, who made the ultimate sacrifice. As community members gathered with their families and friends in waves, the SERVPRO Mesquite & Kaufman County  team was humbled to introduce ourselves to veterans present at the memorial, and to pay our respects to the forty-seven names etched into the plaque entitled, A SACRIFICE NOT FORGOTTEN, which was a succinct list of Mesquite’s fallen soldiers.

Thank you, Mesquite, for reminding us how tight-knit this ever-growing community really is, and for allowing us to serve you as your Fire & Water Cleanup and Restoration team.

Thank you, to our very own military team members, James “Skuter” Thomas Jr. and Mike Baulch, for your service.

And thank you,

John R. Newsom

Farris S. Anderson

Louis W. Casey

Willam E. Marshall Jr.

John E. Meredith

Howard Allumbaugh

Edward E. Cobb Jr.

Leslie W. Stinne Jr.

Guy Berry

Homer B. Browning

Preston C. Ragsdale

John A. Crain

John L. Hanby

Benjamin W. Badgett

William Gillespie

Winifred E. Hayden

Samuel T. Gillespie

Jasper R. Caldwell

Billy E. Smith

Jerry Smith

Charles A. Rublee

Thomas M. Johnson

Howard A. Wilson Jr.

Maurice McBride

William T. Harris

Robert M. Howell Jr.

Michael D. Withrow

Robert B. Cotten

James A. Swancy

Jimmie D. Rogers

John M. Weatherford

John W. Dunlap

Gary L. Labonte

Scott F. Moore Jr.

Billy J. Roberts

Michael N. Hughes

Ronald P. Johnson

John C. Johnson Jr.

Chad H. Drake

Simon T. Cox Jr.

Clay A. Craig

Jonathan D. Emard

Raymond J. Munden

Devon J. Harris

Dustin D. Vincent

Jeremie S. Border

Darron L. Wright

For sacrificing everything for the USA.

We Are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Mesquite is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your Mesquite home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mesquite, (972) 329-4747.


Its The Water You Don't See After a Water Damage

1/20/2020 (Permalink)

Image of a water moisture meter SERVPRO of Mesquite uses moisture meters to determine the actual moisture content of various materials when your property experiences water damage.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Of Mesquite professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire damage or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO Of Mesquite will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO Of Mesquite professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Of Mesquite professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Of Mesquite professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor causing particles.

The bottom line? SERVPRO Of Mesquite has the training and equipment to help make it "Like it never even happened."

Does Your Mesquite Property Have a Mold Problem?

1/13/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, our SERVPRO Of Mesquite technicians can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

SERVPRO Tips to a happy and fire-safety holiday season

12/16/2019 (Permalink)

Christmas tree and decorations in living room SERVPRO of Mesquite wishes you a happy holidays!

Use Only Non-Flammable Decorations

All decorations, including a metallic or artificial tree, should be flame retardant. Be sure you place all decorations away from heat vents and heating sources.

Maintain Holiday Lights

Prior to decorating, check holiday lights for frayed wires, bare spots, gaps in insulation, broken or cracked sockets and excessive wire kinking. Only use lighting listed by an approved testing laboratory. Lights should be inspected yearly.

Do Not Overload Electrical Outlets

Do not link more than three light strands together, unless directions indicate it is safe. Connect strings of lights to an extension cord before plugging the cord into the wall outlet. periodically, check the wires- they should not be warm to the touch.

Avoid Using Lit Candles

If you enjoy decorating with candles, consider choosing flameless candles. If you do use candles, make sure they are in low traffic areas, where they cannot easily be knocked down. Never leave the building with a candle burning.

Dont Block Exits

Ensure that trees and other decorations do not block an exit way. In the event of the fire, a blocked entry/exit puts you at risk.

As in every season, check all smoke and fire detectors to ensure they are in proper working order. Test the detectors monthly and keep them equipped with fresh batteries.

When you call SERVPRO

12/13/2019 (Permalink)

Mitigation requires quick action. The faster a SERVPRO of Mesquite professional arrives on-site to perform fire. smoke, and soot cleanup and restoration, the better the results- including lower claim costs. Within four hours of a loss notification, A SERVPRO of Mesquite professional will be on-site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning 

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. A SERVPRO of Mesquite professional will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure. 

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Mesquite professionals can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to pre loss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Our SERVPRO employees can provide an inventory list of all "to be claimed" items for agents and their policy holders. 


SERVPRO of Mesquite professionals provide specialized services that rid your home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

When Storms or Floods hit Mesquite, SERVPRO is ready

12/12/2019 (Permalink)

Servpro employees loading equipment into a truck for a water loss SERVPRO of Mesquite is available 24/7 for your water mitigation needs.

SERVPRO Of Mesquite specializes in storm and flood damage restoration. Our Crews are highly trained and have the restoration experience and specialized equipment to restore your Mesquite home or business back to pre-damaged condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Mesquite area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO Of Mesquite today for a free inspection and estimate.  (972)-329-4747

Summer Safety - Lawn Maintenance

6/21/2019 (Permalink)

Take Safety Precautions to Ensure Summer Fun

Summer is in full swing, and that means long days, BBQ, fireflies, days at the lake, popsicles, and running barefoot in the grass.

After a winter of laying dormant, your grass probably needs some attention. As you break out the lawn mower and other maintenance equipment, don't let safety fall to the back of your mind.

According to the U.S. Consumer Product Safety Commission, there are over 60,000 injuries that require treatment by hospital emergency rooms every single year due to unsafe operation of power lawn mowers. These injuries occur not just to adults, but to children, too. Instead of becoming a statistic, here are some recommended ways you and your family can be safer while mowing the lawn:

- Maintain your lawn mower. Change the oil, replace the spark plugs, change the air filter, and have the blades sharpened. By keeping your lawn mower in good condition, you’ll help ensure safer operation, increased lifespan of your mower and, of course, a better looking lawn.

- Before you start your lawn mower, check your yard for tree branches and sticks, toys, rocks, dog feces, and more, as they can harm your lawn mower or you.

- Make sure the motor is completely turned off prior to refilling the gas tank of your mower. Fuel fumes in a garage or shed may cause you harm, so it’s important to get the lawn mower into open air before refilling the tank. Never refill near an open flame or burning cigarette.

- Wear protective glasses to prevent debris from entering your eyes. If the noise of the mower is loud, wear earplugs to protect against noise, but not so much so that you can't hear what's happening around you.

- Though mowing your lawn happens mainly during warmer weather, never wear open-toe shoes while mowing the lawn.

SERVPRO of Mesquite hopes you and your family have a wonderful and safe summer!

Facts About Mold

12/11/2017 (Permalink)


Mold has existed since ancient times. The human species has always lived in the presence of mold. There are over 100,000+ species of mold identified. The unique flavor of bleu cheese is produced by mold.

We are constantly exposed to thousands of different types of fungi in our everyday lives. Certain types of fungi tend to exist naturally in soils, plants, fruits and textiles. Exposure to these fungi in naturally occurring doses is generally not harmful to health.

While the types and concentrations of fungi existing in the environment vary from one geographic region to another, the most common types are as follows: Aspergillus (most common), alternaria, bipolaris, chaetomium, fusarium, penicillin, and paecilomyes. 

Mold Needs The Right Environment To Grow

  • Water, moisture or high humidity.
  • Food (any organic substance)
  • The right temperature (generally 68*F-86*F, but some can grow in 30*F or colder)
  • Lack of Ventilation
  • Mold presents greater challenges to young children, the elderly and other immunosuppressed people.
  • Some molds can produce toxins if the environment conditions are right.

If you suspect your home or business has a mold problem call SERVPRO Of Mesquite today (972)-329-4747