What our Customers say...

Storm Damage Testimonials

Dear SERVPRO,

I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened." holds true for my experience.

In addition, I can honestly say that I have never met a nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them to anyone looking for reliable and hard-working men. Also, Avery C was very professional in his interaction with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier with the work that they have done.

And finally, I want to thank you personally for dispatching your team to my home in such an expedited fashion so as to preclude growth of mildew and mold. You had your team at my house within two days of my sump backup event. You are to be commended for your customer first attitude.  

Thank you.

"I appreciated Billy, Jacob, and Coreys hard work, great attitude and gave god advice."

Just recently my family and I lost our home from a tornado that ravaged the city of Garland. Despite this disaster, it was a relief to see SERVPRO of Mesquite be the first people to the accident site and guiding all the victims and ensuring the safety of others and the well being of those affected. This was my first home damage experience and SERVPRO of Mesquite has guided me thru the process, without the patience and care of the SERVPRO of Mesquite team, my family and I would be lost.

After my cedar shake roof was damaged in a hail storm, I had several repair people, many from out- of-state, offering to help and trying to earn my business. I felt pressure from many of these individuals to sign a contract with them upfront. I selected SERVPRO of Mesquite for the job, and I couldn’t be happier with my decision. I liked that their business and crew members were local, sincere and they didn’t pressure me for my business.

When the weather forecasters were predicting a rainy weekend, I never knew it was going to turn my house into a flood. After the damage happened, I had a real big mess on my hands. I turned to SERVPRO of Mesquite. In my time of need, they came out and met with me promptly. They surveyed the damage and gave me a real estimate. Then SERVPRO completed the whole process step by step, always keeping me informed. I would never use another company for any damage, repair, or restoration service.

Professional, courteous, and friendly technicians. You surpassed my expectations in getting my water damaged home fixed after this big storm partially destroyed my home. Luckily the SERVPRO of Mesquite team was there to help me... more than thankful.

I wouldn't dream of calling any other company for flood damages. SERVPRO of Mesquite kept me in the loop of all that was going on and all of the repairs needed to be done. They were on time and there whenever I needed them, I couldn't have gotten through this disaster without the help of SERVPRO. Thank you so much.